The following is a binding contract between Reserve Auto Transport herein referred to as “Broker” and the Customer, herein referred to as “Customer”
The Customer hereby warrants that they are the legal registered owner of the vehicle or authorized representative of the owner of the vehicle, (written proof may be requested) and as such are authorized to transport the vehicle and enter into this legal and binding agreement.
By entering into this agreement, Customer agrees to pay the price quoted for delivery of the vehicle which will include all COD charges along with any and all additional charges agreed upon. Customer also agrees to pay any and all additional costs incurred in such case where customer is unavailable for 24 hours prior to delivery date and vehicle has to be stored until pick up by customer or their authorized representative. COD charges must be paid in cash, by verifiable cashiers check at the time of delivery.
Customer is responsible for providing an accurate pick-up and delivery address.
This order and shipment is subject to all terms and conditions of Carrier tariff, pursuant to the uniform straight bill of lading included herein and made part hereof. Customer understands that Carrier is liable for any and all damage liability and claims, and therefore agrees to hold Reserve Auto Transport harmless and blameless and exempt from any and all claims.
Customer understands that delivery dates cannot be guaranteed and that this is standard in the auto transport industry. Neither the Carrier or agents will be held responsible for rentals or any other consequential damages including non use of vehicle that may arise in this transportation.
Prior to entering into this agreement Customer shall inform Broker if the vehicle is oversized, (over 16 feet) has dual wheels, has oversized tires, is oversized in height etc. or if the vehicle is inoperative, additional fees will apply. If Broker is not informed and additional charges are incurred for delivery and loading/off loading of said vehicle, these charges will be paid prior to delivery.
Prior to shipping vehicle Customer must check the vehicles brakes for any defect. Customer will ensure the vehicle is roadworthy and that the tires are correctly inflated. Broker and it’s agents shall not be held liable for any damage that is undetectable at time of inspection due to vehicle being dirty at time of pick-up, damage caused by leaking fluids or damage not due by carrier’s negligence including but not limited to mechanical malfunctions, defective brakes, parking brakes, or malfunctioning/defective parking gears, damage caused by tie downs which, due to the age or condition of the vehicle cause tears or damage, any damage caused by loading/un loading inoperative vehicles, any loose, torn or visibly worn convertible tops or any canvas material
PREPARING VEHICLE FOR TRANSPORT: Please be advised that it is against the law for any carrier to transport any personal/household belongings, which can result in a minimum fine of $10,000 for the Carrier.. Therefore no personal or household items are permitted to be left in the vehicle which includes but is not limited to plants, valuables, money or pets of any kind. Items left in the car or trunk are not insured and not authorized by the carriers or broker, and broker and it’s agents will not take responsibility for ANY items left in the vehicle. Customer will also prepare the exterior of the vehicle by removing any and all items not fixed as permanent to the exterior such as removable luggage racks, bras, canvass coverings etc. and properly secured convertible tops. Please be advised that the carrier will not transport anything other than your vehicle. Furthermore a vehicle is forbidden to carry any firearms, hazardous materials, contraband, flammable liquid/items or illegal substances of any kind.
Vehicles should also be prepared for climate of destination, which may include coolant, and other fluids.
LOADING OF VEHICLE: In order to load the vehicle safely and securely on the transporter, the truck driver will have to get as close as possible to the vehicle while maintaining safe loading conditions. If the driver is unable to get close enough to the vehicle to safely load it, it is the Customer’s responsibility to have the vehicle moved to a location agreed upon by the driver where the vehicle can be safely loaded onto the carrier. The same applies to unloading the vehicle as well. Any additional charges to facilitate loading/unloading vehicle will be the responsibility of the Customer.
NON LIABILITY: Carriers will specifically not be held liable for damage which may occur from leaking fluids, cooling system antifreeze solution, battery acid or industrial fall out. Antennas that do not retract to no more than three (3) inches above the hood/fender of the vehicle. Loss or damage to CD/tape player, radio or any other sound equipment which is not factory mounted in the vehicle. Mechanical functions, exhaust assembly, alignment, suspension, or tuning of vehicles being transported. Auto rental accruals. Loss or damage to any articles left in vehicle. Damage caused by freezing of cooling system and/or batteries.
ACTS OF GOD: Neither Reserve Auto Transport, Inc. or the carrier/transporter can be held liable for any acts of God such as but not limited to, weather, road conditions, mechanical difficulties, force of nature, drivers health.
AUTO ALARM SYSTEMS: Please deactivate any anti-theft devices.
WINCH FEE: At the time of pick-up or during course of delivery, should vehicle become non operational, an additional minimum fee of $125.00 will be accessed and due at time of delivery in accordance with payment requirements outlined in this agreement. In addition Customer shall also pay any and all costs for towing incurred due to vehicle becoming inoperative and all additional charges must be paid at time of delivery with acceptable form of payment per this agreement.
Customer agrees to hold Broker and it’s agents harmless for any damage, expenses, loss or claims arising from Customer’s breach of any warranties or obligations in this agreement and Customer will not be entitled to any refunds for any services rendered.
CONTRACT UPGRADE: Remaining flexible to allow for appropriate changes in pick up point and level of service of contract is of vital importance in order to conclude in successful delivery. In the event that circumstances arise beyond the control of Reserve Auto Transport, and the level of service needs to be upgraded in order to conclude the delivery, a representative from Reserve Auto Transport will contact you in order to amend the conditions of the order such as an increase in the price of the order. No price adjustment will be done unless the Customer has been advised thereof and an option to cancel provided. It is imperative that the appropriate level of service is selected when placing the order.
FUEL TANK: Please leave the tank only ¼ full as all shipments are subject to additional weight resulting in additional costs.
PICK-UP AND DELIVERY DATES: All our deliveries are scheduled into the most efficient time slots to accommodate all our clients however Broker is unable to guarantee a delivery date as unforeseen factors could occur thus delaying delivery for specified dates. We do provide an estimated time of delivery and work diligently to accomplish this. If the exact date you request is not available, Broker will schedule your vehicle within a 1-7 day window upon your approval.
DAY OF DELIVERY: If the owner or their designated agents are not available to be reached within a 24 hour period prior to scheduled delivery date and the carrier cannot make delivery of the vehicle, additional fees for storage and redelivery will be accessed for the vehicle to be taken to the closest terminal at the discretion of Reserve Auto Transport and/or the carrier. The additional fee must be paid in full at time of delivery in cash, by verifiable cashiers check prior to release of vehicle.
DELIVERIES TO HAWAII AND ALASKA: If your vehicle has more than ¼ tank, you will be charged an additional fee to de-gas the vehicle
CANCELATION FEES: In the event that Customer decides to cancel the order within 1 week (7 days) from date order was placed with Broker, Customer will be charged a $50.00 processing fee. Upon assignment of a Carrier to transport the vehicle, the Customer will be subject to a $100.00 cancellation fee. All requests for cancellation must be in writing and faxed to 858-228-9757 or emailed to info@reserveautotransport.com Include your order # and date of pick-up. Upon cancellation of order, Reserve Transport will have no further obligations regarding the transportation of the vehicle.
CLAIMS: All vehicles are covered by the Carrier’s insurance up to the market value of the vehicle. All claims for damage or loss must be so stated and signed on the condition report at the time of delivery along with the driver’s signature acknowledging the loss or damage. Inspect your vehicle from top to bottom, inside and outside before signing the Condition Report. If the customer fails to note the damage on the Bill of Lading at time of delivery, it will be assumed that the delivery was satisfactory without loss or damage. Any claims must be made with five days (5) of delivery and must be reported in writing to the broker and the carrier. Customer will not stop payment on the issued check or charge back the amount for the delivery on the charge card to offset the damage. All claims are handled separately by the Carrier’s insurance.
FORMS OF PAYMENT ACCEPTED: Most major credit cards are accepted. Orders can be paid in full, including a small PayPal processing fee, at time of order or an initial deposit as stipulated in your quote email will be due to reserve your order. If a credit card is used for the deposit, the balance due must be paid at time of delivery of vehicle and will be C.O.D. or with a certified cashier’s check. All freight charges are due in full at time of delivery without exception. No other forms of payment will be accepted at time of delivery.
Nevada State Law Jurisdiction: The laws of the State of Nevada shall apply in any litigation or legal action taken pursuant to this agreement and all contracts are accepted under Nevada Law. All parties herein accept these terms and conditions
This agreement supercedes any and all prior verbal or written representations by Broker and constitutes the entire Agreement by and between Broker and Customer and no amendments made to this agreement will be accepted without the express written and signed consent of Broker. If any provision in this agreement or part thereof is held to be invalid or unenforceable, all remaining clauses/parts of this agreement shall remain valid, enforceable and in effect. This signed agreement must accompany all applications conducted in writing/manual. All Internet placed orders will be processed as a full acceptance of this agreement, without exception.